Clear gifts will remove all existing one time and recurring gifts from the giving page resetting it back to a state when it was created. Thus it provides a great testing environment for all giving workflows before publishing the giving page.
If you would like to clear gifts from any giving page
Step 1
: Navigate to the giving page settings page and click the options icon you see on the top right corner of the page.
Step 2
: Click on clear gifts option from the dropdown.Step 3
: Confirm the action by entering the page name.
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Frequently Asked Questions
Will gifts get deleted immediately?
If a giving page has less than 50 gifts, it will get deleted immediately. If there are more than 50 gifts, it won't be deleted immediately, but a job will be enqueued to delete these gifts and it will get deleted in an hour.
If I synced gifts to Raiser's edge to test the sync workflow, will this option also clear the gifts from Raiser's Edge?
No, 'Clear Gifts' will not delete any one-time gifts from Raiser's Edge. Only if a recurring gift was pushed to Raiser's Edge, will that recurring gift be marked as terminated in Raiser's Edge.