Changelog

Follow up on the latest improvements and updates.

RSS

We’ve introduced a new setting to give admins more control over the automated emails sent to donors participating in Competitive Giving campaigns.
What’s New?
You can now block system-generated influencer emails from going out automatically to all donors, allowing you to maintain the flexibility and control over your campaign’s communications. By enabling the new “Block Influencer Emails” setting, admins can ensure that emails align with the specific workflows and vision for your gamified fundraising efforts.
Where to Find It:
Navigate to Site Settings > Fundraising to locate the new toggle.
How It Helps:
Previously, all donors, whether or not their donation was successful, would automatically receive an influencer email after completing their personal information. This sometimes led to confusion and didn’t always match how influencer workflows are structured. With this new toggle, you have the option to prevent these emails from being sent, giving you more control over the donor experience.
In our constant effort to make your website truly
yours
, we have now enabled the capability to create and sync your Almabase pages through WordPress and Elementor.
  • While Almabase already offers the capability to create a website's internal pages, for those with extensive needs for customisation, we now support a deeper integration with WordPress & Elementor
  • Utilising this, we integrate with WordPress's ability to create custom layouts, add various content types, and extensively modify the look and functionality of pages
  • Once enabled, there would be an added capability to create pages via WordPress and sync them to your Almabase dashboard
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  • The feature provides complete control of when a page is synced. You can either individually sync by page, or perform a single-click sync by simply clicking "Sync all pages"
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  • Syncing will not only create WordPress pages on Almabase but also update any changes made to a WordPress page
  • This new integration ensures all your pages are hosted over your Almabase URL
  • For privacy, admins can restrict a page to all viewers, logged-in users, or only Almabase admins.
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How can you get access?
  • Our WordPress pages are now available to our Digital Engagement Platform customers with the WordPress homepage enabled. If you are interested in leveraging our WordPress integrations, or simply curious about or Digital Engagement capabilities, reach out to your Customer Success Manager today!

improved

new

Events

Admin Experience

Mandatory Ticketing for Subevents

We’re rolling out an important update on how subevents are configured on Almabase, designed to enhance guest management and provide a clearer separation between guest lists for main events and their subevents. This change will streamline the process for both admins and attendees.
What’s Changing?
Going forward, every newly created sub-event on Almabase must be associated to a ticket. This will now be a mandatory step for admins.
Why This Change?
Currently, when a sub-event is created without an associated ticket, guests from the main event are automatically considered to be attending the sub-event. The system assumes that if the sub-event is free and doesn’t require an explicit ticket, it should be added to the guests’ itinerary by default. This often creates confusion and makes it harder to manage guest lists for events and sub-events separately.
How Will This Impact You?
Admins will now be required to associate a ticket with every sub-event, including free ones. Attendees must explicitly book tickets, even for free sub-events, ensuring only interested guests are added to the sub-event guest list.

new

Giving

Admin Experience

Duplicate Giving Pages

We've introduced a new feature that allows you to duplicate the configuration of an existing Giving Page within the platform, making it easy to create a new page without starting from scratch. This is especially useful when you need to recreate a similar type of Giving Page quickly and efficiently.
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With the Donor Pipeline Report, your team gets a simple breakdown of your community in 4 distinct categories.
1. Unresponsive Constituents
These members have not been active lately either because of outdated emails or because they have opted out of communications. These members will be difficult to reach via digital means and could benefit from a personalized reach-out.
2. Engaged Constituents
These members are tuned in and responsive to your programming. They open emails and submit forms but have not taken any big steps yet. They make a great audience for your Alumni or constituent relations team to engage in groups through targetted programming.
3. Potential Donors
These members exhibit a level of opt-in that could be indicative of a donation. This segment includes members who have donated in the past 3 years, and possibly first-time donors who are now attending your events and signing up to be mentors.
Focussing on these segments helps your team find new supporters to grow your donor pool, and plan initiatives that protect your donor pool from shrinking.
4. Donors
These members are donors in your current financial year. You can customise your financial year to get an accurate count of how many constituents have made a gift this year and what the participation % for this year looks like.
You can get a click-through to view users in each of these segments to analyze and take action further.
The report takes into account hundreds of thousands of engagement activities across all your users and programs to generate a simple representation of your Donor Pipeline today. It is accessible on your home page to all admins and is updated daily.
We hope the Donor Pipeline report simplifies engagement reporting and make insights accessible to more of your team.
With this latest addition to our integration with Raiser's Edge, you can view each constituent's engagement journey and have a more meaningful conversation.
What this means:
The next time you look up a constituent on RE NXT, look at engagement history to get an even deeper insight into what matters to them.
The engagement tile on Raiser's Edge offers a comprehensive view of a constituent's engagement, including email metrics, event participation, feedback, and giving data. This tile helps personalize outreach efforts. Additionally, a chronological timeline of activities over the past year, including digital programs and fundraising campaigns, keeps your team informed and responsive without needing to switch platforms.
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How can you access the engagement tile on Raiser’s Edge?
To enable this feature, visit the RENXT Marketplace and connect to the new Almabase application:
1. Open the RENXT marketplace
Click here to access the Almabase Engagement Tile application directly in the RENXT marketplace.
2. Sign in to your Raiser's Edge account
If you're not signed in, enter your credentials to access your Raiser's Edge account.
3. Connect to Almabase
Once logged in, click Connect on the 'Almabase Engagement Tile' app to enable it for your RENXT account. You'll then see the engagement tile in all your constituent records.
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We are excited to announce a visual update to our admin tools, aimed at improving the experience of creating new events, giving pages, forms, directories, and spaces. This release introduces a refreshed look and enhanced functionality, making the creation process smoother and more efficient.
Before - create modal
after - create modal
The options in the ‘create’ interface are given more space to make it easy to click and choose between them.
Start creating with the tools today, and let us know your feedback.

new

Giving

Admin Experience

Advanced Admin Permissions On Giving

We are thrilled to announce enhanced flexibility with admin permissions on our Giving Platform in Almabase. This update introduces precise role assignments to streamline team operations and boost efficiency. Clear role definitions enhance collaboration, making your giving platform management more structured and effective.
What's Changing?
Currently, we have a single "Fundraising Admin" permission for managing everything on the Giving Platform. To better support different user roles, we are introducing five new permission levels:
  1. Giving Admin:
    Full access to all features and functions within Giving, overseeing all fundraising campaigns, and managing donor details. Serves as the overarching admin permissions for all detailed permissions.
  2. Giving Communication Admin:
    Manages email and communication for giving pages, including editing, sending, and resending "Thank You" emails.
  3. Giving Page Setting Admin:
    Manages settings for all giving pages, excluding "Thank You" emails, accepting gifts, and publishing pages.
  4. Gift Database Admin:
    Manages gifts and gift databases, including mapping/unmapping, creating gift lists/segments, setting gift connections, and syncing gifts.
  5. Gift Manager:
    Manages adding, editing, and deleting gifts, including mapping/unmapping gifts.
Screenshot 2024-07-22 at 8
To get started with assigning various giving admin permissions, please go to the team members page.

new

Admin Experience

Communication Centre

Integrations

Email Category Preferences Now Syncable with RENXT

We are excited to announce a new integration for our email communication platform with RENXT.
Admins can now sync a constituent's email communication preferences for specific email categories with RENXT. This enhancement will help streamline communication workflows and ensure that constituent solicitation information remains consistent across both databases using solicit codes.
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We are excited to announce a fresh look for our Giving Checkout pages. This update modernizes the checkout experience for everyone. Additionally, you can now add a title and description to your Giving Checkout pages for a more personalized touch.
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