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Follow up on the latest improvements and updates.
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You can now eliminate the blindness around your campaign's geographic reach. When enabled, heat maps display donation activity across US states and world countries with color-coded intensity, giving you instant insights into successful regions versus underperforming areas.
What's new?
You'll now find heat map controls in your Campaign Settings → Heat Maps section. Toggle between USA state-level and world country-level visualizations, set custom section titles, and configure which maps appear on your campaign page. Interactive tooltips show donation counts when visitors hover over regions.
What can you expect?
Your campaign management experience stays the same — this purely adds visualization capabilities to your public campaign pages. The magic happens on the donor-facing side where visitors can now see aggregated donation patterns and discover your campaign's geographic momentum through beautiful, interactive maps.
This means when donors visit your campaign page, they'll see which states or countries are leading in support, creating social proof and encouraging participation from underrepresented regions. The system automatically generates color intensity based on donation volume while maintaining complete donor privacy.
Why this helps you
For teams running competitive fundraising campaigns, geographic insights are crucial for targeting future outreach efforts! No more wondering which regions need attention or missing opportunities to leverage successful areas. Your donation strategy becomes data-driven while creating engaging social proof for potential donors. Perfect for campaigns seeking to understand and expand their geographic reach!
Check it out in Campaign Settings → Heat Maps and let us know how geographic visualization transforms your fundraising insights!

new
Communication Centre
Video Messaging Gets More Powerful: Now Collect Videos Through Shareable Requests!
We're thrilled to introduce Video Request & Record - a powerful new way to collect video content from your alumni, donors, and community members! This feature transforms how you gather testimonials, success stories, and user-generated content by providing a streamlined request-to-submission workflow that makes video collection effortless.

Benefits
- Proactive Content Collection: Stop waiting for videos to come to you - actively request the content you need
- Higher Quality Submissions: Clear instructions result in better, more targeted video content
- Increased Accountability: Track who has and hasn't submitted, enabling timely follow-ups
- Scalable Process: Request videos from dozens or hundreds of people simultaneously
- Revenue Impact: Systematically collect donor testimonials and success stories critical for fundraising
What's New
Video Request Creation
- Request Videos Button: A new "Request Video" button in your Video Library allows you to initiate targeted video collection campaigns
- Detailed Instructions: Provide clear recording guidelines, prompts, and context to ensure submitters create exactly the content you need
- Flexible Distribution: Choose how to send your request:
- Email Integration: Pre-populated email template with personalized submission link
- SMS Ready: Copy link to clipboard for easy SMS distribution
- Universal Sharing: Generate shareable links for WhatsApp, social media, or any communication channel
Streamlined Submission Experience
- Dual Submission Options: Recipients can either record directly in-browser or upload pre-recorded videos
- Submitter Attribution: Automatic collection of name and email for proper crediting and follow-up
- Mobile-First Design: Fully responsive interface optimized for smartphone recording and uploads
Technical Enhancements
- Unique URL Generation: Each request creates a secure, trackable submission link
- Built-in Validation: Required fields ensure complete submitter information
- Cloud Recording: Browser-based recording with no downloads required
- Format Flexibility: Support for common video formats (MP4, MOV, MKV)
Additional Video Library Enhancement
Download Videos
: You can now download any video from your Video Library and save it directly to your system for offline use, editing, or archival purposesStart building your video library with authentic user-generated content today! Click "Request Video" in your Video Library to get started.
You can now move beyond generic "overall fundraising" leaderboards to create focused, fund-specific recognition and competition. Perfect for highlighting top donors to your Scholarship Fund, Athletic programs, or any specific cause that drives your community.

What's new?
You'll now find fund filtering options in your GivingX leaderboard configuration. You can choose to show all funds, filter by specific funds, plus, you can decide whether to display fund labels next to donor names and even group results by fund for visual clarity.
What can you expect?
For donors visiting your giving page, they can now filter leaderboards by fund (when you enable this feature) and see exactly how their contribution to a specific fund ranks. The filtering updates dynamically and persists across sessions, so if someone is passionate about the Athletics Fund, they can stay focused on that leaderboard.
Donors who gave to specific funds will finally see their contributions properly reflected in the relevant fund's results — no more confusion about whether their targeted gift "counted" on the leaderboard!
Why this helps you
No more generic leaderboards that miss the mark for donors with specific interests! You can now run fund-specific challenges like "Top 10 Donors to Student Emergency Aid" or create friendly competition between different programs. This enables much more targeted storytelling, stewardship, and donor motivation while eliminating the manual work of analyzing fund performance outside the platform.🏆
Check it out in your leaderboard configuration settings, and let us know how fund-specific recognition transforms your donor engagement!
You can now eliminate the tedious process of manually creating separate gift records for each split designation after syncing to Raiser's Edge. When enabled, gifts with multiple fund designations are automatically broken down into individual gift records during sync.
What's new?
You'll now find a "Sync Split Gifts as Individual Gifts" toggle in your Gift Settings tab.

When enabled, any gift with multiple fund designations gets automatically separated into distinct gift records, each with its own unique batch number and external ID on RE-NXT.
What can you expect?
Your Almabase experience remains exactly the same — gifts continue to display and function as they always have. The magic happens behind the scenes during the sync process. Instead of creating one split gift record in Raiser's Edge that you'd need to manually break apart later, the system now automatically creates separate individual gift records for each fund designation.
This means when you sync a $500 gift split between the Athletic Fund ($300) and Scholarship Fund ($200), Raiser's Edge will receive two distinct gift records instead of one split record, eliminating your manual post-sync work entirely.
Why this helps you
For teams dealing with Raiser's Edge reporting limitations on split gifts, this is a game-changer! No more manual gift batch creation or time-consuming workarounds. Your gift sync workflow becomes fully automated while maintaining complete accuracy and traceability. Perfect for organizations with complex fund structures or frequent multi-designation gifts! 🎯
Check it out in Gift Settings tab (Push split gifts as separate gifts to external database toggle) and let us know how this streamlines your gift sync process!
You can now solve the fairness problem where constituents with multiple affiliations (like being both Alumni and Parent) were forced to pick a single group, limiting accurate leaderboard representation and reducing engagement in campaigns where multi-affiliation is common.
What's new?
You'll now find support for multi-select form fields (checkboxes or multi-tag fields) as valid grouping options in your leaderboard configuration. When enabled, donors can be counted in all the groups they belong to through a shared attribution model.
What can you expect?
When a donor gives $100 and selects both "Alumni" and "Parent" as their constituencies, both groups will receive +1 donor count and +$100 amount raised. The system clearly communicates this duplicate counting with messaging like "Donors may be counted in multiple groups" to avoid confusion.
You can also toggle between strict attribution (traditional single-group selection) and shared attribution (counts toward all selected groups) depending on your campaign needs. This works seamlessly for constituency leaderboards, athletic team competitions (perfect for giving days where teams compete), and fund/team rankings.
Why this helps you
No more forcing multi-affiliated donors to make unfair choices! An Alumni who's also an Employee can finally be recognized in both categories, making leaderboards more inclusive and competitive. This is especially powerful for athletic giving days, cross-listed chapters, or any scenario where people genuinely belong to multiple groups. Your community engagement becomes more authentic and fair! 🏆
Check it out in your leaderboard grouping settings, and let us know how multi-value support transforms your competitive fundraising!
new
improved
Giving
Admin Experience
📢 Fundraising Admins: You can now set Donor Goals to track community participation alongside your fundraising targets!
You can now measure campaign success by counting unique donors — not just dollars raised or number of gifts. This helps you focus on community engagement and participation metrics that truly reflect your donor base growth.
What's new?
You'll now find "Donor" as a new goal type option alongside "Amount" and "Gift" goals in your GivingX admin panel. When you select this option, the system automatically tracks unique donor participation with intelligent deduplication built right in.

What can you expect?
The system uses smart logic to identify unique donors:
- First, it checks if the donor is mapped to a user profile in your system.
- If not, it looks for external database connections.
- Finally, it falls back to normalized email addresses to prevent duplicates
You'll see real-time progress bars showing donor count, completion percentage, and donor progress summaries. This works seamlessly with leaderboards, participation challenges, and matching gift logic across all your GivingX page types.
Why this helps you
For institutions prioritizing engagement over just monetary goals, this is a game-changer! Instead of focusing solely on large donations, you can celebrate broad community participation. Perfect for alumni engagement campaigns, competitive challenges, or any time you want to show that "every donor counts" — literally! 🎯
Check it out in your goal type selection when setting up campaigns, and let us know how donor participation tracking transforms your fundraising strategy!
new
improved
Giving
Admin Experience
Fundraising Admins: You can now exclude Donor Covered Charges from your fundraising goals!
You can now choose whether processing fees paid by donors should count toward your fundraising goals — giving you cleaner, more accurate goal tracking that aligns with true charitable intent.
What's new?
You'll now find an "Exclude Donor Covered Charges from Goal" setting on your GivingX page configuration. When enabled, only the donor's intended gift amount counts toward goals, while processing fees are excluded from calculations.

What can you expect?
This setting applies across all your fundraising activities:
Giving page total raised amounts reflect only charitable donations. Campaign hubs and participation challenges inherit the page setting automatically. Matching gift triggers work based on actual donation amounts, not processing fees. Clean separation between charitable gifts and administrative costs.
For example, if a donor gives $100 and covers a $3.50 processing fee, only the $100 will count toward your fundraising goal instead of the full $103.50.
Why this helps you
For organizations that need clean financial reporting — whether for compliance, grant documentation, or transparency — this eliminates the mismatch between donor intent and goal tracking. No more manual adjustments or workarounds to separate charitable donations from processing fees. Your goals now truly reflect the charitable impact you're making! 🎯
Check it out in your GivingX page settings, and let us know how this improves your goal tracking accuracy!
improved
Digital Programs
Text Communication
📊Now monitor text communication opt-out rates
We have added more transparency into how your text messages are performing - admins now have a clear view of what percentage of your text message recipients have globally unsubscribed from receiving texts, right where you manage your communications.
✅ What’s new?
We've added a visual indicator that shows the global opt-out rate for text messages — directly within your messaging interface. Currently it is only visible to admins with permission to send/receive texts. Here's how it works:
A color-coded percentage displays opt-out status:
🟢 Green: Less than 0.5%
🟠 Orange: 0.5% – 1.5%
🔴 Red: Greater than 1.5%
🔍 What to expect
This percentage reflects users who have already received a text message and then have opted out via:
- Profile updates
- Texting “Stop”
- Opting out during event registration
We calculate the global opt-out rate like this:
(Total users who’ve unsubscribed / Total unique users who’ve ever received a text) × 100
💡 Why it matters
- Get instant visibility into how your audience is responding to texts
- Flag potential compliance risks early before they impact deliverability
- Make smarter decisions about when and how to use text messaging
- Improve your overall communication health and strategy
No more flying blind. Now you can confidently track how your text messaging program is doing — and stay ahead of any issues.
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Communication Centre
Video Messaging: Embed videos in your text messages
We're excited to announce that you can now share videos from your Video Library through SMS campaigns! This feature extends our popular Video Library functionality to text messaging, enabling more engaging and impactful SMS communications with your constituents.

What's New
Video Integration in SMS Composer
- Insert Video Button: A new "Insert Video" button has been added to the SMS composer toolbar, matching the familiar interface from email campaigns
- Video Gallery Modal: Click to open a streamlined video selection modal displaying your entire video library
- Smart URL Generation: Each recipient receives a personalized video link with built-in analytics tracking
Enhanced Recipient Experience
- Rich Link Previews: SMS messages display video thumbnails with play button overlays (when supported by carriers)
- Mobile-Optimized Landing Pages: Videos open in responsive, mobile-friendly pages designed for optimal viewing
Comprehensive Analytics
- Video Engagement Tracking: Monitor video views, play rates, and completion rates directly in your SMS campaign reports
- Individual Attribution: Track which recipients engaged with your videos through unique URL parameters
- Video Library Analytics: See aggregated performance data for each video across all SMS campaigns in the Video Library dashboard
Technical Enhancements
- Shortened URLs: Once setup by your org Video links are automatically shortened to save valuable SMS character space
- Merge Tag Support: Videos are inserted using the{{video_url}}merge tag for easy tracking
- Cross-Channel Consistency: Uses the same video infrastructure as email campaigns for unified management
Benefits
- Higher Engagement: Videos in SMS messages can increase click-through rates
- Better Storytelling: Share compelling visual content beyond text limitations
- Unified Experience: Manage all video content in one central library
- Actionable Insights: Make data-driven decisions with comprehensive analytics
No additional setup required! Simply start adding videos to your next SMS campaign.
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Communication Centre
Video Messaging: Share video content through email
We're excited to introduce Video Messaging, a powerful new feature that enables advancement teams to create, manage, and share compelling video content directly through email campaigns.

Key Features:
Video Content Management:
Build and organize a centralized video library by uploading videos directly from your device. Preview and manage all your videos in one convenient location.Seamless Email Integration:
Access your entire video library within the email editor through the new video messaging component. Videos display as eye-catching animated GIF previews that automatically link to professional landing pages.Professional Video Player:
Give your constituents a premium viewing experience with a full-featured video player including play/pause controls, volume adjustment, full-screen mode, and timeline navigation.Comprehensive Analytics:
Gain valuable insights into constituent engagement with detailed metrics including watch time and view counts for every video, helping you understand what content resonates most.How can I use it?
- Post-Event Thank You Videos:Share highlight reels and memorable moments with attendees after your events, making them feel valued and encouraging future participation.
- Personalized Donor Recognition:Replace generic thank-you emails with heartfelt video messages that create genuine connections.
- Birthday Celebrations:Surprise constituents with personalized birthday video greetings that stand out in their inbox and strengthen your relationship.
- Campaign Updates:Share progress videos showing your campaign's impact in action, making supporters feel part of the journey.
- Welcome Messages:Greet new community members with warm video introductions from leadership, creating immediate personal connections.
And so much more!


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