Changelog

Follow up on the latest improvements and updates.

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We're thrilled to announce an additional capability that lets you choose a video as the banner for your
Competitive
type giving page. This update gives you even more creative control to captivate your audience right from the start.
How can I add video to competitive giving pages?
In the
Landing Page Details
section of a
competitive giving
page you will have a toggle to switch between image and video under
Banner Type
Screenshot 2025-02-12 at 6
Video Banner Highlights
  • Paused by Default
    : Videos will initially display a thumbnail and remain paused until played by the user.
  • File Size Limit
    : Ensure your video is under 200 MB for optimal performance.
We’re thrilled to announce a new update designed to streamline itinerary management for longer events! Based on feedback from our customers, we’ve reimagined how admins can create and manage itineraries, removing unnecessary complexity and improving the overall user experience.
The Problem
Previously, adding an itinerary for events required creating sub-events—even for general-purpose items like "Check-in Counters" or "Meetup for Prayer." This approach cluttered the admin interface since every sub-event required free tickets or RSVPs, even when these weren't needed.
The Solution
To address this, we’ve introduced
Itinerary Items
, a new feature that allows admins to add general-purpose schedule details without needing to create sub-events.
What’s New?
1
.
Itinerary Items
Create standalone itinerary items with the following details:
  • Name
  • Description
  • Venue
  • Start Date & Time
  • End Date & Time
  • Perfect for items that don’t require RSVPs or tickets.
2
.
Optional/Conditional Itinerary Items
  • Just like sub-events, itinerary items can now be conditional!
  • Customize visibility based on guest affiliation or form responses.
3.
Unified Schedule
  • The system now pulls the full itinerary from both sub-events and itinerary items.
  • Items are displayed in chronological order on the Schedule Tab (Event Page) and the Guest Kit for seamless navigation.
4.
Public-Only View
  • Only public schedule items will be shown on the Schedule Tab, ensuring that confidential or conditional items remain private.
5.
Easy Management
  • Admins can edit or delete itinerary items directly from the event dashboard.
6.
Replication for Recurring Events
  • Save time by replicating itinerary items for recurring events effortlessly.
Benefits
  • Decluttered Admin Interface
    : Sub-events are only used when tracking guest attendance matters.
  • Simplified Experience
    : Add itinerary items for general purposes without needing free tickets or RSVPs.
  • Enhanced Flexibility
    : Conditional itinerary items allow tailored schedules based on guest profiles.
  • Better Guest Experience
    : A unified and organized schedule makes navigation easy for attendees.

new

improved

Digital Programs

Admin Experience

Introducing Enhanced Profile Visibility Controls

We’re excited to announce a new feature designed to give organizations better control over profile visibility, ensuring smoother management and alignment with user preferences.
This feature introduces two key functionalities:
Customizable Visibility Preferences:
Admins can now decide whether profiles are visible by default or not. Once toggled on, all new profiles will be visible by default unless individually edited otherwise.
Admins can also edit whether users can control their own visibility. If enabled, users then can change their profile visibility while getting onboarded to the platform, as well as while editing their profiles.
Streamlined Creation Processes:
Whether admins creating profiles individually or in bulk, this feature ensures visibility settings align with their organization’s needs without additional manual effort.
Why This Matters:
  • Admins can easily manage visibility preferences during creation and editing, giving users full control over how profiles are displayed.
  • Users gain control over their profile visibility (when enabled by admin), fostering trust and personal choice.
  • Automatic settings simplify bulk uploads, saving time and reducing errors.
This update ensures flexibility, efficiency, and a more user-centric approach to profile visibility management.
Where can I edit this setting for my site?
Within site settings, under custom features, admins will now see two new toggles as seen below:
image
We’re excited to announce a new feature in the Event module that allows you to allocate a separate fund for the tax-deductible portion of an event ticket. This enhancement ensures better financial tracking and compliance for organizations managing events with partially tax-deductible tickets.
Key Highlights:
  1. Define and allocate specific funds for the tax-deductible portion of ticket purchases.
  2. Streamline reporting and financial reconciliation.
For detailed steps on how to set up this feature, refer to our Knowledge Base article.
We hope this update makes managing your events even more seamless!
If a fund has been legally closed or is no longer in use, you can unpublish it on Almabase. Unpublishing ensures that the fund is hidden from donors and cannot be added to new giving campaigns or events.
To unpublish a fund
  1. Go to Fund Listing page
  2. Click on a fund that you want to unpublish
  3. Mark the fund unpublished
unpublish_fund
  1. Save the fund
What Happens After Unpublishing a Fund?
On Giving Campaigns
The unpublished fund will be immediately removed from all active giving campaigns, preventing donors from making gifts to it.
When creating new campaigns, unpublished funds will no longer appear as options.
On Events
Unpublishing does not remove the fund from existing events to avoid disrupting syncing payments with Raiser's Edge.
For any new events or tickets you create, unpublished funds will not appear as selectable options.
We at Almabase are always working to make our user interfaces consistent so our admins can spend less time in understanding how to operate the system and more time actually utilizing our system.
With this in mind, we have revamped our sent emails tab. This revamp attempts to ensure our admins can get access to important information in a more meaningful way via a quick glance.
What does this upgrade include?
A new report card for each email summarising the important details of the sent report.
Screenshot 2024-11-26 at 1
A way to compose a new email directly form the sent tab.
image
And finally a more consistent navigation for our communication centre making moving around in the communication centre more intuitive.
We hope this update is as helpful for you as we wanted it to be. Happy communicating!
Almabase now supports BBPOS WisePOS E™ devices integrated with Blackbaud Merchant Services (BBMS), enabling seamless on-site payment collection. Ideal for Events Pro/Advanced customers in the US and Canada, this feature allows multiple devices per event, secure transaction processing, and enhanced user experience through faster check-ins and reduced queues.
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FAQs:
Which POS devices are supported?
BBPOS WisePOS E™ is the supported device.
Where is this feature available?
Currently available in the US and Canada.
Can I use multiple devices?
Yes, you can configure multiple POS devices per event.
Which payment gateways are compatible with POS devices?
POS is supported with Blackbaud Merchant Services (BBMS).
For detailed setup instructions, visit Almabase Help Center.
We’ve introduced a new setting to give admins more control over the automated emails sent to donors participating in Competitive Giving campaigns.
What’s New?
You can now block system-generated influencer emails from going out automatically to all donors, allowing you to maintain the flexibility and control over your campaign’s communications. By enabling the new “Block Influencer Emails” setting, admins can ensure that emails align with the specific workflows and vision for your gamified fundraising efforts.
Where to Find It:
Navigate to Site Settings > Fundraising to locate the new toggle.
How It Helps:
Previously, all donors, whether or not their donation was successful, would automatically receive an influencer email after completing their personal information. This sometimes led to confusion and didn’t always match how influencer workflows are structured. With this new toggle, you have the option to prevent these emails from being sent, giving you more control over the donor experience.
In our constant effort to make your website truly
yours
, we have now enabled the capability to create and sync your Almabase pages through WordPress and Elementor.
  • While Almabase already offers the capability to create a website's internal pages, for those with extensive needs for customisation, we now support a deeper integration with WordPress & Elementor
  • Utilising this, we integrate with WordPress's ability to create custom layouts, add various content types, and extensively modify the look and functionality of pages
  • Once enabled, there would be an added capability to create pages via WordPress and sync them to your Almabase dashboard
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  • The feature provides complete control of when a page is synced. You can either individually sync by page, or perform a single-click sync by simply clicking "Sync all pages"
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  • Syncing will not only create WordPress pages on Almabase but also update any changes made to a WordPress page
  • This new integration ensures all your pages are hosted over your Almabase URL
  • For privacy, admins can restrict a page to all viewers, logged-in users, or only Almabase admins.
Page settings (2)
How can you get access?
  • Our WordPress pages are now available to our Digital Engagement Platform customers with the WordPress homepage enabled. If you are interested in leveraging our WordPress integrations, or simply curious about or Digital Engagement capabilities, reach out to your Customer Success Manager today!

improved

new

Events

Admin Experience

Mandatory Ticketing for Subevents

We’re rolling out an important update on how subevents are configured on Almabase, designed to enhance guest management and provide a clearer separation between guest lists for main events and their subevents. This change will streamline the process for both admins and attendees.
What’s Changing?
Going forward, every newly created sub-event on Almabase must be associated to a ticket. This will now be a mandatory step for admins.
Why This Change?
Currently, when a sub-event is created without an associated ticket, guests from the main event are automatically considered to be attending the sub-event. The system assumes that if the sub-event is free and doesn’t require an explicit ticket, it should be added to the guests’ itinerary by default. This often creates confusion and makes it harder to manage guest lists for events and sub-events separately.
How Will This Impact You?
Admins will now be required to associate a ticket with every sub-event, including free ones. Attendees must explicitly book tickets, even for free sub-events, ensuring only interested guests are added to the sub-event guest list.
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