Changelog
Follow up on the latest improvements and updates.
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new
Events
Admin Experience
Take Full Control of Your Booking Page Layout on Event Registration
Decide exactly how sub-events, tickets, and gifts appear to your guests while they register for an event. The new Customize page tab lets you drag-and-drop items into any order, group related items together, and preview the page before you share your event link.

✨ What's New
The Customize page tab now sits in your event admin, between Settings and Invitees. Inside, open Reorder booking page to:
- Drag and drop sub-events, tickets, and gifts into any order you want.
- Group a ticket or gift under a specific sub-event so related items show up together.
- Sort tickets inside a sub-event by Name (A→Z), Name (Z→A), or your own Custom order.
- Preview the booking page exactly as guests will see it — right from the top-right of the screen.
Prefer not to drag? The ⋮ menu next to any item lets you move it to the top, bottom, or an exact position.
💡 Why This Matters
Until now, your booking page showed items in the order they were created — with no easy way to change it. That meant the first thing guests saw wasn't always what mattered most. Now you can put your headline sub-event front and center, keep related items together, and shape the experience your guests have.
📌 Good to Know
Your changes go live only when you click Save changes so you can experiment freely first.
Made a mistake? Use
Undo last action
or Reset to default
to start over.Reordering is purely visual it never affects ticket pricing, availability, sub-event dates, or registrations.
🛠️ How to Find It
Open any event admin and look for the new Customize page tab between Settings and Invitees.
new
Events
Sub-events Can Now Span Multiple Days
Run sub-events that stretch across more than one calendar day — like a three-day workshop inside your week-long reunion. Your guests see the full date range on the booking page, and it shows up across the right days on their personal itinerary.
✨What's New
When you create or edit a sub-event, you'll now pick a Sub-event type:
Single day event:
for a sub-event that starts and ends on the same day.Multi-day event:
for a sub-event that spans two or more days.Choose Multi-day event and the date field turns into a range picker. Set a start date and an end date, then your start and end times as usual. Guests see the full span (e.g. Jun 11 – Jun 13) on the booking page, and the sub-event appears across each of those days on their itinerary.
💡 Why This Matters
Until now, sub-events were single-day only. If you were running multi-day programming inside an event, you had to split it into separate sub-events or stretch things awkwardly. Now it just works and your guests get a clear, accurate picture of what they signed up for.
📌 Good to Know
Nothing changes for your existing sub-events they stay as single-day, and you can convert any of them whenever you like.
A sub-event's dates need to fall inside your main event's date range.
Works with everything you already use — tickets, waitlist, and itinerary visibility all behave the same.
🛠️ How to Find It
Open any event admin → Settings → Sub-events and schedule → create or edit a sub-event, and you'll see the new Sub-event type field.
Admins can now configure a site-wide default email preference for new profiles created through Data Studio or mapping workflows.
This helps ensure newly created records start with a consistent email permission, instead of relying on unclear or inconsistent defaults.
You can choose one of the following defaults:
Allowed by Admin
Denied by Admin
Allowed for Transaction
This setting only applies to new admin-created profiles. It does not update existing profiles or affect users who sign up or manage their own communication preferences.
Learn more in the help article: https://docs.almabase.com/en/articles/15432539-default-email-preference-for-admin-created-profiles
Recurring gifts processed through Blackbaud Merchant Services (BBMS) will now flow into Raiser's Edge through batches — giving your team the same review-and-approve control you already have over one-time gifts.
✨ What's Changing
Before: When you pushed gifts to Raiser's Edge, recurring gifts were created directly on the constituent record — bypassing batch review. Admins had little visibility or control before the data landed in the database.
Now: Recurring gifts go through batches first. Nothing commits to a constituent record until you review and approve it in Raiser's Edge.
🔁
How It Works — A Two-Stage Sync
A recurring gift in RE is made of two linked records: the Recurring Gift (the donor's ongoing commitment, e.g. "$50/month") and the Recurring Gift Payments (each individual charge). RE requires the recurring gift to be approved before any payment can land against it — and the new sync mirrors that rule.
Stage 1
— Sync the recurring gift. The recurring rift goes to a batch in RE. You review and commit it. The first payment stays safely on Almabase, waiting.Stage 2
— Sync the first payment. Hit sync again. The first payment lands in a gift batch in RE. Review, commit, done.Every payment after that is automatic. Once the recurring gift is approved, Raiser's Edge takes over — charges the donor on schedule, drops each payment into a gift batch in RE, and notifies Almabase. No further syncing from your end.
📌 Notes
Applies to BBMS recurring gifts only. Other payment gateways are unchanged.
new
Events
Admin Experience
🤝 Sponsorships Just Got More Powerful: Invoices, Agreements, Reports & More
We’ve introduced several additions to Sponsorships to help you streamline sponsor management, reduce manual coordination, and simplify post-event workflows from registration through reconciliation.
✨ What’s New
🧾 Sponsorship Invoices for Pay-Later
Sponsors selecting Pay Later now automatically receive a branded invoice with event details, sponsorship selections, and payment instructions.
This makes it easier to collect offline payments and simplifies sponsor billing.
📜 Sponsorship Terms & Agreement
Sponsors now review and accept Terms & Conditions during checkout.
This ensures expectations are clearly communicated upfront and helps reduce post-registration confusion.
🎁 Post-Event Tax Benefit Emails (FMV Support)
Admins can configure Fair Market Value (FMV) for sponsorship tiers and send tax-ready acknowledgment emails after the event.
This helps sponsors understand their tax-deductible portion and supports compliance needs.
📤 Sponsorship Reports & Exports
New exports make it easier to reconcile sponsorships and share updates internally.
Reports now include sponsorship details, payments, guest information, and tax-related breakdowns.
🎨 Sponsor Asset Submission Portal
Sponsors can upload logos, ads, and other deliverables directly through their portal.
Admins can configure required assets, track submissions, and send reminders, reducing back-and-forth emails.
➕ Tier Quantity & Add-On Tickets
Sponsors can now purchase multiple sponsorship tiers and optional add-ons like extra tickets or perks.
This provides more flexibility for sponsors and opens up additional revenue opportunities.
🧾 Sales Tax on Sponsorships
Configure sales tax at the event level and automatically apply it to sponsorship purchases.
Sponsors see a clear tax breakdown during checkout and on invoices.
🔁 Duplicate Email Detection
Prevent duplicate sponsorship registrations by detecting existing in-progress entries and guiding sponsors back to their original registration.
✉️ Resend Sponsorship Confirmation
Admins can resend confirmation emails to sponsors, making it easy to recover lost links and reduce friction.
🗑️ Delete Sponsorship Registrations
Admins can delete incorrect or cancelled sponsorship registrations, ensuring cleaner records and accurate reporting.
✅ Why This Matters
These enhancements help you:
- Reduce manual sponsor coordination
- Improve sponsor registration experience
- Simplify billing and compliance
- Streamline post-event reporting
- Increase sponsorship flexibility and revenue
🚀 These updates are now live and available to help you manage sponsorships more efficiently end-to-end.
improved
fixed
Digital Programs
Communication Centre
🎓 Mentorship Module Improvements: Smarter Setup, Better Outreach
Admins now have more control over mentorship registration, profile data, and member communication—making it easier to tailor programs to your needs and reach people where they are.
💡 Why This Matters
Custom mentorship programs require flexibility. You want mentors and mentees to sign up smoothly without friction, collect the profile info that matters to your program, and send targeted messages to drive engagement. These updates make all of that possible without the manual workarounds.
✨ What's New
Separate mentor and mentee sign-up links:
Share different links with mentors and mentees. When they register, their role is pre-selected—no extra steps. They can still change it later if needed.
Customizable profile questions:
Add custom fields to your sign-up form (industry, chapter, job title, etc.). Data automatically syncs between mentorship forms and member profiles, so alumni don't have to re-enter info.
Form submissions mapped to members:
Know exactly who submitted each form. No more "unidentified" submissions.
Email and text messaging:
Send email or SMS directly from mentorship to specific groups—all members, just mentors, just mentees, or people with incomplete registrations. Perfect for reminders and nudges.
Cleaner member segmentation:
Easily target the right audience for outreach with clear groups: All Members, Mentors, Mentees, and Incomplete Registrations.
We’ve upgraded how offline gifts marked as “Matching Gifts” appear across your giving experiences.
What’s new
Per-page visibility toggle: You can now choose, per giving page, whether gifts flagged as Matching Gifts should be included in leaderboards, heatmaps, and gift/donor counts.
Consistent display across views: When enabled, Matching Gifts are reflected consistently anywhere those totals and lists are shown (including public-facing donor/leaderboard views and reporting-style displays powered by search).
Default behavior
The new setting is OFF by default, so Matching Gifts remain excluded from these displays unless you explicitly turn it on.
Important Note
Matching Gift amounts are not added to other challenges/campaigns totals (i.e., enabling Matching Gift visibility only affects page-level displays like leaderboards/heatmaps/counts—it does not roll Matching Gift dollars into other campaign/challenge calculations).
When a popular sub-event fills up, interested attendees no longer hit a dead end. With
Sub-Event Waitlist
, attendees can join a queue when their preferred sub-event reaches capacity and get notified automatically when a spot opens up.Why This Matters
Popular sessions fill up fast and until now, that meant turning people away. Sub-Event Waitlist gives your attendees a path forward and gives your team the tools to manage overflow without the spreadsheet juggling. Whether you want full automation or hands-on control, the waitlist adapts to how you work.
What's New

Waitlist for any sub-event:
Enable waitlisting on individual sub-events so attendees can join a queue instead of being turned away when capacity is reached.Two management modes:
Choose Automatic
mode to let the system handle notifications hands-free, or Manual
mode for full control over who gets offered a spot and when.Time-limited spot offers:
When a spot opens, the next eligible attendee receives an email with a time-limited registration link. If they don't respond in time, the system moves to the next person in line.Admin waitlist dashboard:
View and manage all waitlisted registrations from a dedicated Waitlist tab filter by status - On Waitlist
- Spot Offered
- Offer Expired
- Responded
search by name or email, and track queue positions at a glance.
Priority controls:
In Manual mode, reorder the queue or skip ahead to notify specific attendees.Multi-ticket support:
For sub-events with multiple ticket types, the waitlist operates per-ticket, so notifications go to the right people for the right ticket.Exportable waitlist data:
Download a comprehensive Excel report of all waitlist activity across sub-events, including guest details, statuses, and ticket info.Note:
To match the spot terminology introduced by waitlist, the 'book' button on sub-event and ticket booking page has been changed to 'book spot'new
improved
Giving
Reporting
Credit Multiple Donors on a Single Gift with Joint Giving
We've introduced Joint Gift Support, making it easy for you to associate multiple donors with a single transaction — perfect for couples, families, or group contributions — without splitting the gift amount or inflating donor records.
What's New?
Joint Donor Attribution
Add Donor 2, Donor 3, and beyond to any gift — all credited to the same transaction. Each named donor appears wherever gifts are displayed, from leaderboards to tickers, while the gift amount is counted only once toward campaign totals.
Ideal for couples, families, or any group giving together under a single check or transaction.
Admin-Side Flexibility
Joint donors can be added when creating or editing a gift — no changes needed to donor-facing forms. Admins stay in full control of how joint contributions are recorded and attributed.

Accurate Donor Counts, Always
Each named joint donor counts as a unique donor toward campaign totals, donor counts, and match/challenge calculations — so your numbers reflect reality without duplicate gift amounts skewing your financials.
Seamless RENXT Sync
Joint gifts sync cleanly: the primary donor receives the main gift record, and joint donors receive soft credits — keeping your Raiser's Edge NXT data accurate and audit-ready.
Why It Matters
- Honors how donors actually give — together — without administrative workarounds
- Gift amount is counted once; donor headcount reflects all contributors
- Leaderboards and tickers show joint donors together
- Per-donor match and challenge goals unlock for all named donors on the gift
- Dollar-per-dollar matches are driven by the gift amount, not inflated by joint donor additions
Whether it's a couple writing a single check or a family pooling contributions, Joint Gift Support ensures every donor gets the recognition they deserve — and your campaign data stays clean.
Email lists through excel will now be validated before uploading. The system checks for incorrect IDs, mismatched records, and potential duplicates—showing you exactly what will happen before any data is added or updated.
This helps prevent:
- Wrong emails being sent
- Duplicate records
- Sync errors with Raiser’s Edge
You can review, fix, or proceed with full visibility during upload. **Learn more**

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