Currently, in the event registration flow, users enter their details (including address) in the initial step and proceed through the registration before reaching the payment stage.

A key limitation in the current experience is that once users move forward in the flow, they are unable to navigate back and edit previously entered information, such as address details.

In scenarios where users need to correct information (e.g., updating address details before completing payment), the lack of backward navigation leads to:

-> incomplete registrations.

-> drop-offs during the payment stage.

-> confusion around which information is being used for payment validation.

This becomes particularly relevant when users assume the address entered earlier is tied to billing/payment validation.

What can Improve?

Allow backward navigation or editing of form inputs:

-> Enable users to revisit and update previously entered details (e.g., address) before completing payment.

Improve field-level guidance for address inputs:

-> Allow admins to configure clear labels or placeholders (e.g., “Enter billing address”).

-> Or provide more explicit instructions within the registration form UI.

Outcomes:

-> Reduced drop-offs during registration.

-> Improved clarity for end users during payment.

-> Better overall registration completion rates.

This enhancement would help make the registration flow more flexible and reduce friction, especially in cases where users need to correct information before completing their transaction.