Events

The schedule tab is a major point of confusion for our constituents, as it only shows events that require registration. This leads them to believe that our weekend event offers fewer activities than is actually the case.

Creating this request on behalf of Augsburg University. The event countdown that is visible to guests when they open their registration kit sent to their emails has been confusing and inaccurate for the older alumni registering for multiday events. The countdown is counting down to the first day of the event and not considering if the guest has bought tickets/RSPVd for that day. They could have bought tickets to only the 2nd, 3rd, or other days of the event. The event start and end dates also show up as the overall event dates, they aren't the dates of the event/events the guest in question is attending. This has caused guests to write to the university in high numbers thinking there has been an issue/error with their booking. The saving grace here has been that if the guests scroll a bit further down on the page and click on "View registration details"/"View personal itinerary" they are shown their exact ticket purchases and the exact date of the event they are attending. But not all guests scroll down to click on these options. The countdown and the event start and end dates being pretty big and prominent on the registration kit are what grab the attention. Please refer to the screenshots below - I bought tickets for day 2 (Sun, 8 Dec 2024) of the PEG Inv Event - 1994 Class Reunion event but I see a countdown to day 1 (Sat, 7 Dec 2024). Only when I open my personal itinerary do I get clarity on the event I've bought tickets for.

It would be helpful if the Check-In Kiosk clipboard could be alphabetized for faster guest identification and check in.

It would be so helpful to have "Class Year" be a field we can toggle on and off on our event form setup, just like you can toggle on or off the "Affiliation" field. We'd like the Class Year question to show up on the first page of the registration form. When you add a custom event form, those fields don't show up on the first page and it's weird if only "Class Year" is a different step. Thanks!

By making sub-events mandatory, we can offer more tailored pricing options for our larger events (Reunion Weekend, Family Weekend, etc.). This flexibility will allow us to provide discounted rates for specific groups, such as children and students, while maintaining a standard fee for general admission.

This is a request by Margo from Augsburg University: When admins try to map guests on the Guest Dashboard under the Events tool, only the name and the email ID of the guest are displayed and not the full/additional information the guest may have filled out to the questions asked during their event registration process. This is making it harder for the admins to map guests from this dashboard. Please note that the "Guests" tab under specific events also shows unmapped guests and clicking on "View Details" shows all the information filled out by the guest during their event registration. The team can map their guests from this tab but they prefer the "Guest Dashboard" because they can filter out only the unmapped guests across all events and map them. The request is to have this full/additional information filled out by the guests during their registration displayed under the "View Details" option in the Guest Dashboard like it is displayed in the view details option of the "Guests" tab under specific events.

I want to be able to cancel a guest registration without cancelling their accompanying guests at the same time. You should be able to cancel people individually, no matter who they signed up with.

this will help on events where we have hundreds of registrants. we want to make sure that we do not miss anyone when trying to map and the only way to do that is to scroll through the list of everyone registered. For paid events we are only focusing on mapping and syncing the person who paid for the tickets to help with reconciliation with our finance department.

We would like to be able to add a thumbnail image to the events tiles on the event page. It currently just shows the event date, but we would like that tile to be a customizable tile where we can upload a photo.

Make phone number capture optional (either within the form for the attendee, or as a toggle-able field when creating registration). We have many events where we don't need phone from registrants and requiring it could deter guests from signing up.