Category Unsubscribes
R
Regina Bernal
EMAIL CATEGORIES - Unsubscribe from Category
- Can you include the date the person unsubscribed from the category on the download list.
- Make it so we don't have to download the list from all of our 11 email categories. This needs to be one single spreadsheet that includes all the names, DATES, and categories for the unsubscribers.
G
Ginu
Thank you for posting, Regina Bernal! I have a few more questions for you:
- What specific information do you need included in the download list besides names, dates, and categories?
- How frequently do you need to access or update the unsubscribe data?
- Are there any specific formats or tools you prefer for the consolidated spreadsheet?
R
Regina Bernal
Ginu - 1. In addition to all the information now provided - It would be great to also include the date the person unsubscribed from the category. 2. We download the category unsubscribe list 2-3 times a week. 3. The current excel csv format is fine. Also, we need one download list for all the categories together on one sheet. Currently, we have to download all 11 category lists and consolidate them all onto one spreadsheet. We then have to filter and sort by name. If the date was available and all the categories were downloaded together on one list, we would only have to filter by date to retrieve the recent unsubscribes.
J
Jerrica Allyn Towle
Regina Bernal I completely agree! This would be a tremendous help for our University. We've been hearing a lot from our donors about accidentally unsubscribing or asking how to unsubscribe, so having this information would be incredibly helpful!