Exclude Donor Covered Charges from goal thermometer of a campaign card
A
Ankit Sharma
If 'exclude DCC from goal' toggle is enabled on a competitive fundraising page and a donor makes a $103 ($100 gift+$3transaction fee) gift then only $100 appears on the main campaign goal thermometer. However, on the campaign card within a campaign hub, the DCC is not excluded and entire $103 is reflected. This may result in confusion among the donors and general discrepancy in reporting.
R
Rebecca Faye Hatcher
Please take the time to change this. This implies all of the dollars are going to that particular fund, when in reality a percentage of it is going to cover donor transaction fees. It is very confusing for donors and will lead to people seeing inaccurate totals for funds.