We use the thank you email on giving pages to serve as the donor's tax receipt. The ability to receive a copy of what the donor receives would be very helpful for our internal record keeping and audit purposes. Right now, we have no way to prove to an auditor a donor received a tax receipt since we cannot produce was sent to the donor. Seeing the thank you email also enables us to monitor the language, merge fields and update as needed more promptly if a correction is needed.

Having copies of the email a donor receives will also enable us to provide better customer service to our donors. Being able to forward a copy of a receipt to a donor when requested is more direct than re-sending through their profile and hoping they find it in their email.