Split Gifts Issue
C
Christen Jamarcus Demings
Allow donors to be able to make multiple gifts in one checkout. Then once the gift feeds into NXT batch they come over as true individual gifts. As of now if a donor gives 3 dollars to 3 separate funds, it feeds to NXT batch as one gift split among those 3 different funds. Which is problematic for most reporting in RE/NXT.
E
Emily Johnston
Ginu I would also like to share that when these gifts are exported into a spreadsheet from RENXT, they are much harder to work with. If I want to look at the total amount to one specific fund, I have to manually remove the other donation amounts made to other funds. It makes it much easier for something to be missed. Our university encourages split gifts as it helps build connections across campus.
G
Ginu
Hey Christen Jamarcus Demings, thanks for your feedback! I have a few more questions for you:
- What specific challenges or issues does the current gift splitting method cause in your reporting processes?
- Are there any specific features or functionalities you would like to see in the new gift processing system?
- How frequently do donors make multiple gifts in one checkout, and how critical is this feature for your operations?
C
Christen Jamarcus Demings
Ginu
1) Depending on the report the full gift amount is included for each fund, which inflates and does not report the appropriate total for the fund.
2)We would like for splits gifts to come into NXT batch as separate individual gifts not as one split gift.
3)We receive them all year long. There are periods of time (specific campaigns) where we get large numbers of people wanting to give to multiple funds at one time. This happens about every three months depending on the campaign.
B
Brandon Michael Sweeney
Christen Jamarcus Demings
At my organization, we do not allow split gifts and do not use split gifts at all within RE NXT.
Currently, our gift records manager is manually correcting each split gift that pulls into a batch making them separate gifts.
Due to this issue we are not offering Recurring gifts via Almabase as recurring gifts to multiple funds come across as a split gift that cannot be unsplit due to the encrypted credit card info on the split gift that pulls into the batch. Therefore, we run recurring gifts via Online Express.