Ability to configure internal and donor-facing name for giving pages
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Abdul M Shadab
Some schools use internal naming conventions for giving pages, but these names aren't always ideal for donors.
For instance, an internal name like "Annual Giving" could be displayed to staff, while a more engaging phrase like "Make a Difference and Impact XYZ" might be used for donors. Similarly, for a scholarship fund, the internal title might be "Scholarship Fund – 2024," while the donor-facing message could be "Support Future Scholars" to better connect with potential contributors.
This approach also applies to specific campaigns—internally, a page might be labeled "Capital Campaign – Phase 2," but a more compelling donor-facing title like "Help Us Build a Stronger Future" would be more effective. Allowing this flexibility improves donor communication, enhances their experience, and encourages more meaningful contributions.
Siddarth Reddy
Shannon Hatch tagging you here since you've requested this feature.
Sahil Mallick
Thank you for posting, Abdul M Shadab! I have a few more questions for you:
- What specific internal naming conventions are currently used that you would like to change for donor-facing pages?
- Are there any specific donor-facing names you have in mind for existing campaigns or funds?
- How frequently do you anticipate needing to update or change these donor-facing names?
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Abdul M Shadab
Posting this on behalf of Rob Odoardi and Michaela Regina Donnelly at Rhode Island School of Design