Giving

Within the fund catalogs, there is no way today to set the order in which the funds should appear to the donors. We want to specifically highlight certain priority funds in every category, which is not supported today. It is very inconvenient to manage large number of funds and highlight important ones.

During our alumni challenge, we offer donor incentives to encourage alumni to donate. It is usually a branded promotional item. Some incentives have a fair market value that is large enough to make their donation not fully tax-deductible. It would be great if the donor could opt into receiving the incentive/benefit so that the receipt amount is calculated into their automated thank you email/receipt. For example, if I gave $100 and selected a gift with a FMV of $10 then my receipt would show the deductible amount as $90. It would also be helpful if the incentive item "opt-in" were only available based on a minimum donation amount. So, for example, if all donor gives $100 or more get a free t-shirt, then when a donor gives that amount (or more) during checkout they are asked if they would like to receive the incentive/benefit they are eligible for.

It would be great to have the ability to toggle on/off whether we want challenge amounts to automatically appear in the thermometer. For example, when you hover over the amount raised, a pop up appears indicating what was donated vs. what was matched. I can see how this might be a good feature for some instances. However, in our case, we offline load our matching gifts so the donor's name appears in the challenge hub. We also do this so that the gift appears in the export so we can accurately conduct our post giving day analysis. Unfortunately, this then results in that amount being double counted in the page. To be able to indicate whether we want this feature on or off would be very helpful.

I really want to start using the campaign hub feature, but some of our campaigns need either a single button or customized amounts for each hub.

Some of our giving pages have a set amount desired. For example, we have a campaign right now to name a football locker. The price is $1,000. We need one quick select button for that amount.

There should be a way for teams to add notes about a giving page that are not exposed to donors. This will help with having different versions of solicitation letters and segments without exposing that to the public.

We have a name a seat program for $250, and would like the ability to have $250 be the only donation amount for that check out page. Right now, I had to set all of the quick select boxes to $250, which looks a little weird.

I have designated giving levels for my sports teams where each giving level has a unique name and a unique donation amount associated with it. (e.g. Player of the Match ($75), PotY ($ 150), MVP($300) see image). I also want to group the sports-related campaigns. I tried using Campaign hubs -- but currently, this is limited to competitive fundraising pages. Also, it's only possible to pre-set payment amounts globally for the hub and not for each sub-page in the hub.

Currently, there is no specific order for funds displayed within campaigns under a campaign hub on competitive giving pages. They neither appear in the order we’ve linked them nor are they sorted alphabetically. This randomness makes it challenging for donors to locate specific funds, especially when multiple funds are used. Overall, having the ability to sort or rearrange funds throughout the giving module would be highly beneficial.

While you can reorder the funds for how they would appear on the main campaign page, they aren't available for the campaign within a hub. We have 80+ funds within a campaign and multiple hubs. This is very important for us.