Ability to include giving category/subcategory in donor acknowledgment (Thank You letters)
A
Arvindg
Currently, Thank You emails in Almabase pull the fund name from the gift record (for example, “Annual Fund”), which reflects the top-level fund configured in the giving setup.
However, many institutions structure their giving pages with categories or subcategories (for example, “Annual Fund” under “Academics”) to provide more context and choice to donors. At the moment, these subcategories are not available as a separate field in the acknowledgment template.
When a donor contributes to a specific subcategory (e.g., “Academics”), institutions would like the Thank You letter to reflect that selection, rather than only referencing the broader fund (e.g., “Annual Fund”).
This helps:
-> Provide more personalized and accurate acknowledgments.
-> Reinforce the donor’s intent and connection to a specific area.
-> Improve overall donor communication and stewardship.
Surely be useful to expose these (Categories/Sub Categories) as merge fields that can be optionally included in acknowledgment templates.
G
Ginu
Thank you for posting this, Arvindg — really appreciate the detailed context around categories/subcategories and how you’d like those reflected in Thank You templates. This feedback is super helpful for us. We’re going to review what it would take to expose category/subcategory as optional merge fields in acknowledgments, and we’ll circle back once we have an update.