Communication Center

As of today, there is no single view or report to look at constituents who unsubscribed from email groups, email categories and from receiving all email communications at one place. We have to check at three different places to get that information. This is quite cumbersome. In addition to this, we also need the report/export to state the date, source of subscription and solicit code associated with that record.

It can be very difficult to navigate with the Communication Center. For example, when you click on the Automated Email tab you are redirected to the workflow section of the website. However, when you hit the back arrow, you are redirected to the home admin screen rather than back to the Communication Center. The same goes for viewing email templates. It just seems like the features are in separate areas and not really linked together.

Ability to add a salutation field to an email group, excel, static list upload.

Every email platform I've worked with allows you to exclude specific lists when sending mass communications. This feature is a necessary part of any CRM and would be tremendously useful. Thanks!