Communication Center

EMAIL CATEGORIES - Unsubscribe from Category Can you include the date the person unsubscribed from the category on the download list. Make it so we don't have to download the list from all of our 11 email categories. This needs to be one single spreadsheet that includes all the names, DATES, and categories for the unsubscribers.

It's really helpful to have the pre-created merge fields for emails like event registration confirmation that have the event's name, date, list of registered events, etc. But it would be nice to have the option to edit these merge fields. To have the option to include the detailed breakdown of a donation during event registration in the confirmation email, or remove the start time for an event if the event is come and go for multiple days, etc. There have been multiple times I wish I was able to remove/add merge fields in an email, but doing so just prevents the email from being sent at all

We have been advised to use the same filters that we used to create the email groups - to in turn generate the list on Data Studio and export the data. However, this may not always work as sometimes we build out these groups manually on Data Studio. We need an easy export of email groups to cross-check and reconcile information or use the email groups data for use outside Almabase. This request has been posted on behalf of Laura Ferguson from Archer Center (AFAA Connect) and Patricia from Puanhou School

As of today, there is no single view or report to look at constituents who unsubscribed from email groups, email categories and from receiving all email communications at one place. We have to check at three different places to get that information. This is quite cumbersome. In addition to this, we also need the report/export to state the date, source of subscription and solicit code associated with that record.

Allow use of emojis for email subjects

We want the ability to add a merge field in the subject line to follow best practices by including a first name in the subject line to help get around spam filters.

When sending large emails, it would be helpful to be able to export from the attached screen to know exactly who is not getting the message rather than needing to scroll and record them all manually.

Rather than building unique email groups for different segmented emails every time, it would be helpful if we could send emails in the communication center to more than 5 groups at a time (like if we wanted to send to 9 unique class years and didn't want to create a separate email group).

It should be possible to remove users from an email group instead of just unsubscribing them from the group. The system only allows us to unsubscribe a user from an email group (In the Data Studio) but doesn't actually remove the user from the Email Group. This causes confusion when filtering people by 'Member of a group' in the Data Studio.

This will help share the email URL with external members or members who do not have an Almabase profile.